In-app Privacy Notice

SynaptechOne is provided by Synaptech AI Technology Services LLP (“Synaptech”) for your accounting or tax practice.

What we use

• Your Google Sign-In account details needed to authenticate you, such as your account identifier and permitted profile information.
• The records, documents, messages, tasks and invoices your practice shares with you, and information you send to the practice.
• Device/app and security information, and a push-notification token if notifications are enabled.
• If you pay Synaptech for Tally access, payment status, amount and Razorpay reference. Synaptech does not ordinarily receive your full card number or UPI PIN.
• If you use Face ID or fingerprint unlock, the check is performed on your device by its operating system. Synaptech does not receive the raw biometric scan or template.

Why and who decides

Your practice decides why its client records are used and what you can see. Synaptech processes those records for the practice to provide SynaptechOne. Synaptech separately manages your account sign-in, its own fees, support and service security.

Where information goes

Core SynaptechOne data is hosted in AWS Mumbai, India. Google Sign-In, and push-notification services such as Expo/Google Firebase Cloud Messaging when enabled, may process limited account or technical information outside India. Your practice’s Tally source data may be on a practice-hosted or Synaptech-hosted server.

Your choices and rights

For client records, contact your practice first. For your Synaptech account, sign-in, or payments to Synaptech, email privacy@synaptech.in. You may request access, correction or deletion where available under applicable law; some tax, payment, security or legal records must be retained. We do not sell your data or use it for targeted advertising.

Full Privacy Policy: https://synaptech.in/privacy

Terms of Service: https://synaptech.in/terms

Refund and Cancellation Policy: https://synaptech.in/refunds

Privacy concerns: privacy@synaptech.in

Tapping “I agree” confirms that you acknowledge this notice and accept the applicable Terms of Service. Where applicable law requires specific consent for a particular processing purpose, we will ask separately and explain how to withdraw it.